IT SOLUTIONS

IT management practices ensure that information technologies are secure, highly available and perform at their peak.

 

For FuiyohHub, they can increase efficiency quickly by having quality and traceability data available at all locations and in between other courier companies. They have a good collaboration between other courier company, and they shared their tracking systems. This has improved the accuracy and speed of track and traceability information of their customer’s goods across all locations that enables greater collaboration and knowledge sharing between company.

FuiyohHub handles different website for tracking their customer’s goods depending on the courier service the customer’s use. For an example, POSLAJU and CITYLINK uses Collectco Tracking systems, so FuiyohHub will be using the same tracking systems to track their customer’s goods.

In the past, customers need to go to the courier office to settle their payments. Today, they don’t need to leave the house at all. There are courier software and apps that offer convenient payment and pickup options. Once the customers use the apps to ask for pickup, Fuiyoh will come to their house and take their goods to be weight and measured to prepare the invoice for the price. Once done, the company will notify through apps and customers can proceed with payment using his credit card to settle the bill and Fuiyoh will start with packaging for the goods to be prepared for courier company to take and transport to where the customer’s wanted. Moreover, customers can send in their feedback through the app. They can send their ratings and raise their complaints in case the deliveries are problematic, which action will be known to Fuiyoh and across other courier company that customer’s chose. Through this feedback system, courier companies can get a better feel for their customers. They can work on their weaknesses and understand the concerns of their customers.

    

 

As we know, the logistic industry is using more robots and drones like never before. Bigger companies like UPS and Amazon are experimenting with drone technology. They are starting to use drones in their delivery services. These self-operating drones help reduce company expenses in many ways. Courier service providers no longer need to invest in several heavy trucks. They no longer must pay numerous drivers. Additionally, drones can help reduce carbon emissions.

Fuiyoh also had clear vision in implementing the use of this technology in the future in their delivery. They wanted to use droids that can deliver customer’s goods with a security code that can only be accessible by their receiver’s smartphone.